Are you passionate about gaming and technology? Whether you are looking for a first international experience or a long-term career abroad, this opportunity in Lisbon will allow you to develop your skills while working with gaming products in a multicultural environment.

Your responsibilities and impact as a Technical Support Agent will be:

• Consulting customers on the purchase of gaming-related products

• Providing assistance via phone, email, and live chat

• Delivering expert technical support and troubleshooting services

• Guiding users with software installation, device synchronization, and product usage

• Offering recommendations and efficient solutions to ensure customer satisfaction

Skills, qualifications and interests you need to succeed in this role:

• Native-level German and good level of English

• Enthusiasm for gaming and strong affinity with technology

• Understanding of the value of an excellent customer experience

• Attentive listening skills and effective communication abilities

• Energetic, innovative, and proactive approach to problem-solving

• Excitement about intercultural communication and expatriate life

• Living in or willing to relocate to Lisbon for an international career

• Valid Portuguese work permit required

What’s in it for you?

• Contract type: Yearly or 6-month renewable contract

• Working hours: Full-time or part-time, on rotating shifts depending on the project

• Salary package:

  • With accommodation included (shared flat, all bills covered): €950 – €1,000 gross/month (based on experience)

  • Without accommodation: €1,300 – €1,400 gross/month (based on experience)

Relocation support for international candidates:

• Reimbursement of initial flight expenses

• Airport pick-up upon arrival

• Yearly two-way flight ticket to your home country within the EU

• Help with paperwork, bank account setup, and administrative support

Additional perks:

• Free Portuguese lessons, cooking classes, sports activities, and company-organized social events

• Fully paid training and continuous professional development

• Real career opportunities in various paths within the company

Your Future Company

Located in Lisbon, this multinational organization is a recognized leader in customer service and sales solutions. With more than 80 nationalities represented, the company values employee development, cultural diversity, and professional growth. By joining their international team, you will be part of a dynamic work environment that takes care of your career, integration, and social experience.