Are you interested in technology and back-office operations? Do you want to work on exciting projects in the world of smartphones, laptops, and other digital devices? Our client in Lisbon is looking for German-speaking team members to join their international customer support department.

Your responsibilities and impact as Digital Product Advisor will be:

• Managing back-office activities related to online orders

• Following up on packages, orders, and delivery processes

• Supporting customer service agents with complex cases

• Contacting customers via phone and email to resolve issues

• Ensuring customer satisfaction with a focus on quality and efficiency

Skills, qualifications and interests you need to succeed in this role:

• Native level of German and good English skills

• Positive mindset, motivation, and efficiency

• Strong organizational skills with attention to detail

• Team player with good communication abilities

• Client-oriented with a focus on service quality

• Flexibility, punctuality, and willingness to stay in Portugal medium-term

What’s in it for you?

• Contract type: 6-month or 1-year renewable contract

• Working hours: Full-time, 40h/week, 5 days per week on rotating shifts depending on the project

• Salary package:

  • With accommodation included: €950 – €1,000 gross/month (shared flat, all bills included, based on experience)

  • Without accommodation: €1,300 – €1,400 gross/month (based on experience)

  • Paid training period included

Relocation support for international candidates:

• Reimbursement of initial flight expenses

• Airport pick-up upon arrival

• Yearly return flight ticket to home country within the EU

• Assistance with paperwork and opening a bank account

Additional benefits:

• Private healthcare available from contract signature

• Free Portuguese lessons, cooking classes, sports activities, and social events

• Real opportunities for career progression in different paths

Your Future Company

Located in Lisbon, this multinational has been recognized as one of the best providers of customer service and sales solutions worldwide. With a strong focus on employee development, language training, and cultural integration, the company welcomes talents from over 80 nationalities. By joining their team, you will gain valuable international experience in a supportive and multicultural environment.