Are you passionate about fashion and curious to discover the world behind one of the most iconic American fashion brands? Join Abercrombie & Fitch’s international Customer Service team in Lisbon and take part in shaping an excellent customer experience.
Your Responsibilities
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Provide customer support via phone, email, chat, and social media
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Offer accurate product information and guidance
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Handle customer requests regarding orders, payments, account access, and product availability
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Follow up with customers to ensure satisfaction
Your Profile
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Fluent in French (good English skills are a plus)
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Interested in an international career opportunity
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Motivated, reliable, and customer-oriented
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Strong communication and active listening skills
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Team player with a collaborative mindset and openness to multicultural environments
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Passionate about fashion and lifestyle brands
What’s in It for You?
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Contract: Long-term fixed-term contract, renewable annually
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Working hours: Full-time, rotating shifts Monday–Sunday (07:00–19:00), 40h/week
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Salary conditions:
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With accommodation (shared flat, bills included): 1,040€ gross/month
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Without accommodation: 1,298€ gross/month
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Benefits for International Candidates
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Flight reimbursement after 9 months
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Airport pick-up and relocation support
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Yearly round-trip flight to your home country (within the EU)
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Assistance with paperwork and bank account setup
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Private health insurance from day one
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Free Portuguese lessons, cooking classes, sports activities, and social events
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Real career development opportunities within the company
Why Lisbon?
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Vibrant lifestyle in a capital city with rich cultural heritage
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Affordable living costs compared to other European capitals
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Delicious Portuguese food and a dynamic café culture
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Friendly locals and a welcoming international community
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Pleasant climate with sunshine almost all year round and beaches nearby
Your Future Employer
Based in Lisbon, this multinational company is recognized as one of the best providers of sales and customer service solutions worldwide. With a team of over 80 nationalities, they focus on career growth, integration, and creating a supportive work environment. Join them and become a valuable part of their international team.