Are you passionate about fashion and eager to share your knowledge with others? Would you like to work with globally recognized brands such as Calvin Klein, Tommy Hilfiger and Abercrombie & Fitch? Relocate to Lisbon or Porto and become part of a multicultural team in one of the most vibrant environments in Europe.

Your responsibilities

• Guide customers as a fashion mentor during their shopping experience

• Provide accurate answers and solutions to customer questions via phone, email or social media

• Handle inquiries related to products, orders, payment methods and shipping with professionalism and empathy

• Transform online credit simulations into completed files

• Support both prospects and clients through effective communication

• Liaise with other departments and redirect cases to the appropriate teams when necessary

Your profile

• Native level of German and good level of English

• Enthusiasm for fashion and current trends

• Strong understanding of customer experience value

• Excellent communication and listening skills

• Proactive, energetic and innovative approach to work

• Excitement about intercultural communication and expatriate lifestyle

• Willingness to relocate to Portugal for an international career

• Valid Portuguese work permit required

Working conditions

• Renewable contracts of six months or one year

• Full-time schedule of 40 hours per week, Monday to Sunday, between 7 am and 9 pm

Compensation and benefits

• With accommodation: 950 to 1000 € gross per month in shared flat with bills included

• Without accommodation: 1300 to 1400 € gross per month

• Private health insurance from the first day of contract, in addition to standard coverage

• Approximate tax rate between 20 and 25 percent

Relocation package for international candidates

• Reimbursement of initial flight expenses

• Airport pickup upon arrival

• Annual return flight to home country within the EU

• Assistance with paperwork and administrative support

Additional perks

• Free Portuguese lessons, cooking classes, sports activities and social events

• Career opportunities through development programs after six months with access to roles such as QA, Team Lead or Supervisor

• Multicultural workplace with colleagues from more than 80 nationalities

Your future company

You will join a leading multinational organization recognized as one of the best providers of sales and customer service solutions worldwide. With a strong focus on career growth, language skills and social integration, the company offers you the chance to build a fulfilling international career in Lisbon or Porto.

Life in Lisbon

• Colorful cityscapes and rich cultural history

• Affordable cost of living compared to other European capitals

• Renowned Portuguese cuisine and café culture

• Friendly, welcoming people and a lively atmosphere

• Warm climate with Atlantic beaches nearby

• Thriving international community with many English speakers