Are you ready for a new professional and life experience abroad? Join a strong and people-focused company in Lisbon, where you can develop new skills in a multicultural and dynamic environment.

Your responsibilities

• Support banking customers via phone, chat and email

• Provide information about products and services

• Handle complaints and ensure excellent customer satisfaction

• Work closely with your colleagues to deliver efficient and professional assistance

Your profile

• EU citizenship or valid work permit or residency card required

• Native level of French and business proficiency in English

• Motivation and commitment to your work

• Excellent communication and listening skills

• Team player with openness to collaborate with different nationalities

• Willingness to build an international career abroad

Working conditions

• Long-term fixed-term contract, renewable annually

• Full-time position of 40 hours per week with rotating shifts depending on the project

Compensation and benefits

• With accommodation: 1040 € gross per month, shared flat with bills included

• Without accommodation: 1240 € gross per month

For international candidates

• Reimbursement of initial flight expenses after 9 months

• Airport pickup upon arrival

• Annual return flight to your home country within the EU

• Assistance with paperwork and bank account setup

• Free Portuguese lessons, cooking classes, sports activities and social events

• Real career growth opportunities in various paths

Training period

• Paid training from 1 to 4 weeks

• Compensation during training: 50% of hourly wage with lower taxes

Your future company

You will join an international leader in customer experience management, offering support to major global players in different industries. With a strong focus on people, training and career development, this company ensures a welcoming workplace where you can thrive professionally and personally.