For Employers
Technical Support for Digital Marketing – French Speaker – Lisbon


LisbonLocation
Lisbon
2 days ago
Posted date
2 days ago
Full-timeEmployment type
Full-time

Would you like to build your career in digital marketing while working abroad? Do you enjoy technical support, online advertising and new technologies? If you are motivated, creative and open-minded, this opportunity in Lisbon might be the right step for you.

Your responsibilities

  • Solve technical issues and ensure proper functioning of the online marketing platform in a B2B environment.

  • Define solutions for clients and adapt existing processes to guide them.

  • Use basic coding and diagnostic skills to analyse problems.

  • Understand clients’ goals and provide appropriate solutions through chat support.

  • Ensure customer satisfaction by focusing on quality and results.

Your profile

  • Native-level French speaker with good command of English (B2 level minimum).

  • High school diploma or bachelor’s degree.

  • Previous experience in technical support is an advantage.

  • General understanding or strong interest in online marketing products.

  • Strategic thinker with a proactive and solution-oriented mindset.

  • Team player with the ability to work in an international environment.

What’s in it for you?

  • Fixed-term renewable contract (1 year).

  • Full-time position: Monday to Friday, 8 am – 5 pm (40h/week).

  • Initial training of 7 to 10 weeks, fully paid at 100%.

  • Salary conditions:

    • With free accommodation (shared flat, bills included): 1040 € gross/month + quarterly performance bonus up to 400 €.

    • Without accommodation: 1240 € gross/month + monthly performance bonus up to 400 €.

Relocation package for international applicants

  • Reimbursement of initial flight after 9 months.

  • Airport pick-up upon arrival.

  • Annual return flight to your home country (within the EU).

  • Administrative support for paperwork and opening a bank account.

Additional benefits

  • Free Portuguese lessons, cooking classes, sports activities and social events.

  • Real career opportunities in multiple professional paths.

  • International and multicultural work environment.

About the company
You will join a leading outsourcing company in Lisbon, specialised in customer experience and technical support. With a strong multicultural team and renowned international clients, the company offers a dynamic workplace, excellent training and genuine growth opportunities.

Related tags
jobsinportugal
jobsinlisbon
technical support
relocation package
technical issues
customer support
customer care agent
JOB SUMMARY
Technical Support for Digital Marketing – French Speaker – Lisbon
Lisbon
2 days ago
Entry / Junior
Full-time

Technical Support for Digital Marketing – French Speaker – Lisbon