Do you want to combine your career with an international lifestyle in Portugal? Join a fast-growing taxi app project in Lisbon and provide outstanding customer service while enjoying a multicultural environment.

Your responsibilities

• Support customers via phone, email, and social media

• Provide accurate answers and solutions to customer concerns

• Deliver calm and effective troubleshooting for service-related queries

• Act as a mentor to consumers across different fields and projects

• Coordinate with other departments by redirecting specific cases when necessary

Your profile

• Native-level French speaker with at least B2 level English

• Strong communication and listening skills

• Motivated, energetic, and proactive in a fast-paced environment

• Open to intercultural communication and the expatriate lifestyle

• Already in Lisbon or willing to relocate for an international career opportunity

Conditions and benefits

• Contract: Renewable fixed-term contract

• Working hours: Full-time (40h/week, 8h/day), rotating shifts (Mon–Sun, 7 AM – 9 PM)

• Salary:

  • 1,040 € gross/month with free accommodation (shared flat, bills included)

  • 1,240 € gross/month without accommodation

• Training: Intensive onboarding program (4 weeks, paid at 50% of base salary, minus taxes)

• Relocation package:

  • Reimbursement of flight expenses after 9 months

  • Airport pick-up upon arrival

  • Annual round-trip flight to home country (EU)

  • Support with paperwork and bank account setup

• Additional perks:

  • Private health insurance after 6 months (in addition to standard insurance)

  • Free Portuguese lessons, cooking classes, sports activities, and social events

  • 22 days of paid vacation + Portuguese public holidays

Why join this opportunity?

This is your chance to join an exciting project in the mobility sector, grow professionally in customer service, and enjoy a vibrant lifestyle in Lisbon with full relocation support and career development opportunities.