Are you looking to grow your financial knowledge while enjoying an international experience under the Portuguese sun? Join a multicultural team in Lisbon and support customers of a leading banking & fintech partner — all while developing your professional skills in the financial sector.
Your responsibilities and impact as Financial Customer Support will be:
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Offer first-class technical support to clients
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Assist customers with banking-related queries via phone and email
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Perform tasks related to banking operations as required per project
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Coordinate office activities to ensure efficiency and policy compliance
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Create and update personnel, financial, and other data in internal databases
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Work collaboratively within an international team
Skills, qualifications and interests you need to succeed in this role:
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Native level of French (mandatory)
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Motivation to work abroad and integrate into a multicultural team
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Excellent written and verbal communication skills in French
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Team player with a proactive attitude
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Previous experience in customer service or credit recovery is a plus
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Sales or commercial background is a plus
What’s in it for you?
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Contract: Permanent contract
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Working hours: Monday to Saturday, rotating shifts between 8 AM and 6 PM
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Salary package:
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890€ gross/month x14
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Up to 100€ monthly performance bonus
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Meal vouchers of 7.23€ per workday
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Partial reimbursement of transportation costs
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Private health and dental insurance after 6 months
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Relocation support for candidates outside Portugal:
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Reimbursement of your initial flight (up to 400€) after 4 months
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4 months’ accommodation in a shared flat (rental fee applies)
Additional benefits:
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Fully paid training
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Career development and internal growth opportunities
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Multicultural and international team environment
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Free Portuguese lessons, sports activities, and social events
Your future company
Founded by two French entrepreneurs in 2000, this global customer experience specialist now has over 50,000 employees. From its Lisbon hub, the company delivers high-quality service for some of the world’s most innovative finance and banking brands — and they’re ready to welcome new talent like you.