English-Speaking Customer Support – Banking Experience in Ireland Preferred
Lisbon, Portugal
Compensation:

• €1,819/month + free accommodation
• OR €1,843/month without housing

Who We’re Looking For

• Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Semonzorvices/Insurance experience in Ireland (Mandatory)
• Non-Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Services/Insurance experience in Ireland (Mandatory)

An Irish accent is welcome.

Key Skills & Attributes

• Proven ability to deliver outstanding end-to-end customer experiences with clear, empathetic communication.
• Strong decision-making on complex cases, showing resilience, independence, and fairness.
• Acts as a subject matter expert — supports peers, shares knowledge, and embraces learning opportunities.
• Adaptable and positive, able to switch between tasks and systems with ease.
• Works well across teams, demonstrating emotional intelligence and a values-driven, risk-aware mindset.
• Comfortable with Slack and G Suite, quick to pick up new tools and processes.