As a French-speaking Traveler Advisor, you will assist customers in managing their travel bookings, ensuring smooth and enjoyable journeys. You will handle reservations, provide after-sales support, and deliver excellent customer service for one of the travel industry’s leading companies.

Your Responsibilities

• Manage bookings by creating, modifying, or cancelling reservations via phone, email, and chat.

• Assist clients during the after-sales process, addressing inquiries and special requests.

• Handle back-office tasks such as ticket issuing, changes, and cancellations.

• Ensure each interaction meets high-quality service standards.

Your Profile

• Native-level French and good English skills.

• Passion for travel and the tourism industry.

• Understanding of the importance of delivering an excellent customer experience.

• Attentive listener with strong communication skills.

• Energetic, proactive, and adaptable in a fast-paced environment.

• Enthusiasm for intercultural communication and expatriate life.

• Already living in Lisbon or willing to relocate for an international career.

• Valid Portuguese work permit required.

What’s in It for You

• Salary options:

  • With free shared accommodation (all bills included): €1,040 gross/month.

  • Without accommodation: €1,240 gross/month.

• Stable job with growth opportunities.

• 12-month contract starting from day one of training.

• Paid training at 100%.

• Family-style working atmosphere within a multicultural, international company.

• Chance to work for top-tier travel industry brands.

Your Future Company
Based in Lisbon, this multinational leader in sales and customer service solutions supports over 80 nationalities within its workforce. The company invests in your professional development, language skills, accommodation, and social integration to ensure you succeed both personally and professionally.