Are you passionate about streaming entertainment and want to turn your interest into a full-time role? If you enjoy helping others and want to work in one of Europe’s most vibrant cities, this is your opportunity to join a leading telecommunications and entertainment provider in Lisbon.
Your Responsibilities:
As a TV Streaming Advisor, your daily tasks will include:
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Responding to customer inquiries by phone, email and chat regarding subscriptions, content or account concerns
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Advising customers on technical or service-related questions in a clear and friendly manner
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Helping ensure a seamless and positive experience for every user
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Recording customer data and following up on specific requests
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Contributing to team goals and delivering on performance targets
Your Profile:
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Native level of German and a good level of English
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Interest in the streaming and entertainment industry
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Strong communication and listening skills
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Customer focused and proactive attitude
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Open to learning and growing within a tech driven environment
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Positive mindset and willingness to work in a multicultural setting
What’s Offered:
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Permanent contract with a three month trial period
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Full time position with rotating shifts from Monday to Sunday between 8 AM and 5 PM
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Monthly salary package includes:
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Base salary of 1100 euros gross (paid 14 times per year)
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Monthly performance bonus of up to 200 euros
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Meal vouchers worth 7.23 euros per working day
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Reimbursement of part of transportation costs
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Private health insurance and dental coverage after six months
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Relocation Support (for candidates outside Portugal):
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Reimbursement of flight costs up to 400 euros after six months
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Company provided accommodation in a shared flat for 12 months (rental fee applicable)
Extra Benefits:
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Paid training and professional development
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Opportunities to grow into technical or leadership roles
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Work with internationally recognized entertainment brands
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A fast paced and supportive team environment
Living in Lisbon:
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Enjoy life in a European capital with a low cost of living
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Mild climate and access to beaches and outdoor activities
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Diverse food scene, friendly atmosphere and lively culture
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A large international community with many English speakers