Are you passionate about fashion and trends? Do you follow the latest shows and collections from global brands? If you are ready to bring your customer care talent to the world of iconic labels like Calvin Klein and Tommy Hilfiger, this opportunity in Lisbon is for you.

Your Responsibilities:
As a Fashion Customer Advisor, you will:

• Support customers via phone, email or social media by offering clear and helpful information

• Assist with product questions, order tracking, payment methods and delivery concerns

• Provide troubleshooting support with professionalism and care

• Convert online requests into completed sales files

• Handle calls from prospects and existing clients

• Collaborate with other departments to ensure quick and accurate resolutions

Your Profile:

• Native level of French and good level of English

• Enthusiastic about fashion, style and customer interaction

• Skilled communicator and attentive listener

• Motivated, proactive and comfortable in a fast paced environment

• Open to international experiences and intercultural teamwork

• Willing to relocate or already based in Lisbon

• Holder of a valid Portuguese work permit

What’s Offered:

• Yearly contract with full time schedule

• Monthly salary options:

  • With accommodation in a shared flat: 1040 euros gross

  • Without accommodation: 1240 euros gross

Relocation Support:

• Reimbursement of your first flight after arrival

• Airport pick up

• Annual return ticket to your home country within the EU

• Full assistance with administrative steps and integration

Extra Benefits:

• Free Portuguese language lessons

• Cooking workshops, sports and social activities

• Private health insurance

• Opportunities for career growth across multiple business units

The Company:
Located in Lisbon, this multinational organization supports the customer service operations of some of the world’s most recognized fashion and lifestyle brands. With more than 80 nationalities on site, they offer a diverse, dynamic and supportive workplace focused on development and integration.

Life in Lisbon:

• A vibrant European capital with ocean views and rich history

• Budget friendly lifestyle with excellent food and cultural life

• Welcoming international community and warm climate year round

• Coastal living close to nature and beaches