Are you passionate about digital marketing and new technologies? Do you want to work with one of the world's top tech brands in a multicultural team in Lisbon? This is your opportunity to grow your technical skills while supporting web-based marketing tools and platforms.

Your Responsibilities:
As a Web Product Implementation Specialist, you will:

• Provide technical support and advice to clients by responding to inbound requests via phone, email or social channels

• Assist users with pre sales questions, general inquiries and troubleshooting

• Help clients implement and optimize digital advertising products and CMS platforms

• Adapt your communication style across different channels including forums, social media and email

• Ensure customer satisfaction by offering clear and accurate assistance

• Record relevant case information in internal systems

Your Profile:

• Native level of French and good level of English (B2 or above)

• Interest or willingness to learn about HTML, CSS and JavaScript

• Curiosity about CMS platforms such as Wordpress, Shopify, Wix or Joomla

• Previous experience in online advertising or technical support is a plus

• Ability to troubleshoot and resolve non standard implementation issues

• Excellent communication and client relationship skills

• Experience in B2B environments is highly valued

What’s Offered:

• Fixed term contract of one year, renewable annually

• Full time schedule from Monday to Friday, 8 AM to 5 PM

• Nine weeks of training fully paid at 100 percent

• Signing bonus of 1500 euros

• Monthly salary options:

  • With accommodation provided in a shared flat: 1040 euros gross plus bonus up to 300 euros per quarter

  • Without accommodation: 1240 euros gross plus bonus up to 300 euros per quarter

Relocation Support:

• Flight reimbursement after nine months

• Airport pick up on arrival

• Yearly return ticket to your home country within the EU

• Full support with paperwork, bank account setup and settling in Lisbon

Extra Benefits:

• Private health insurance

• Free Portuguese language classes

• Cooking courses, sports and wellness activities

• Social events and networking opportunities

• Career development in digital marketing, advertising and technical support

The Company:
This global company based in Lisbon partners with top international tech brands. They are known for offering structured training, internal mobility and an inclusive work culture. You will join a diverse team committed to delivering high quality digital solutions and customer support across Europe.