For Employers
Customer Care Advisor – French Speaker – Lisbon


LisbonLocation
Lisbon
16 hours ago
Posted date
16 hours ago
Full-timeEmployment type
Full-time

Have you always dreamed of living in one of the most colourful and vibrant cities in Europe? Do you enjoy helping others and have strong communication skills? If you're a problem-solver who stays calm under pressure, Lisbon is calling!

Your responsibilities and impact as a Customer Care Advisor

  • Delivering high-quality support to French-speaking customers via phone, email and chat

  • Assisting clients with questions, complaints, and technical or service-related inquiries

  • Identifying customer needs and ensuring a positive and efficient resolution

  • Keeping accurate records of customer interactions and transactions

  • Collaborating with internal teams to escalate complex issues when necessary

Skills, qualifications and interests you need to succeed in this role

  • Native level of French and at least B2 level of English

  • Excellent communication and interpersonal skills

  • Strong attention to detail and customer-oriented mindset

  • Team player, motivated and committed to delivering quality service

  • Excited about international work environments and cultural exchange

  • Valid Portuguese work permit

  • Willing to relocate or already based in Lisbon

What’s in it for you

  • Type of contract: long-term fixed-term, renewable yearly

  • Working hours: Monday to Friday, availability between 7 AM – 10 PM (8h/day on rotational schedule + 1h lunch break)

  • Salary options:

    • With free accommodation (shared flat, all bills included): 1040€ gross/month

    • Without accommodation: 1240€ gross/month

Training compensation

  • From 1 to 4 weeks at 50% of your hourly wage (lower taxes)

Relocation support for international candidates

  • Reimbursement of initial flight expenses after 9 months

  • Airport pick-up

  • Yearly return flight to your home country (within the EU)

  • Help with paperwork and opening a bank account

Additional benefits

  • Free Portuguese lessons, cooking classes, sports activities, and social events

  • Private health insurance

  • Real career growth opportunities in different paths

Your future company
Based in Lisbon, this international company is known for excellent customer service solutions and a diverse, people-first culture. With over 80 nationalities represented, it offers full relocation support and growth opportunities from day one. Come and join a team where your skills and personality matter.

Related tags
french
jobsinportugal
customer advisor
customer support
customer care advisor
call center agent
relocation help
JOB SUMMARY
Customer Care Advisor – French Speaker – Lisbon
Lisbon
16 hours ago
Entry / Junior
Full-time

Customer Care Advisor – French Speaker – Lisbon