For Employers
Customer Advisor for Banking Sector – French Speaker


LisbonLocation
Lisbon
2 days ago
Posted date
2 days ago
Full-timeEmployment type
Full-time

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!

Your responsibilities and impact as Customer Advisor for Banking Sector will be

  • Assist bank customers via phone, chat, and email

  • Respond to queries related to products and services

  • Handle and resolve complaints

  • Ensure high customer satisfaction through professional support

Skills, qualifications, and interests you need to succeed in this role

  • Native level of French

  • Business proficiency in English

  • EU Citizenship or valid work permit/residency card

  • Motivation and commitment to your work

  • Excellent communication and listening skills

  • Team spirit and willingness to work in a multicultural environment

  • Interest in working abroad

What’s in it for you

  • Type of contract: Long-term fixed-term contract, renewable annually

  • Working hours: Full time (40h/week), rotating shifts depending on the project

  • Salary conditions (*) – 2 options:

    • With free accommodation (shared flat, bills included): 1040€ gross/month

    • Without accommodation: 1240€ gross/month

Relocation package for international candidates

  • Reimbursement of your initial flight after 9 months

  • Airport pick-up

  • Yearly round-trip flight to your home country (within the EU)

  • Help with paperwork and bank account setup

Extra benefits

  • Free Portuguese lessons, cooking classes, sports activities, and company-organized social events

  • Real career development opportunities in multiple paths

  • (*) Training period (1 to 4 weeks): 50% of your hourly wage, with lower tax

Related tags
french
jobsinlisbon
relocation package
work in portugal
online banking
customer support
customer care agent
JOB SUMMARY
Customer Advisor for Banking Sector – French Speaker
Lisbon
2 days ago
Entry / Junior
Full-time

Customer Advisor for Banking Sector – French Speaker