Are you passionate about maintaining online safety and quality experiences for users? Do you bring sharp attention to detail, strong decision-making skills, and a native command of French? This is your opportunity to become part of an international team and make an impact in the dynamic world of e-commerce!

Your responsibilities and impact as a Content Moderator will be

• Reviewing user-generated content to ensure it aligns with internal policies, legal regulations, and quality standards

• Applying rational and market-specific decision-making to assess and escalate sensitive or non-compliant content

• Becoming an expert on the platform's products, services, and standards to ensure optimal moderation accuracy

• Working within agreed service levels and targets, ensuring quick turnaround without compromising quality

• Adapting to frequent policy updates and operational changes in a fast-paced environment

• Supporting the community by keeping the platform safe and compliant while delivering empathetic and clear communication

• Managing spikes in content volumes during peak times (e.g. promotional seasons)

Skills, qualifications and interests you need to succeed in this role

• Native level of French and a solid B2 level of English (minimum required for internal communication)

• Experience in content moderation, customer service, or a related field is a plus

• Strong understanding of the e-commerce environment and customer expectations

• Excellent written and verbal communication skills

• A high level of empathy, focus, and resilience when handling sensitive material

• Flexible with working hours: you are comfortable with a 24/7 rotating schedule, including weekends and 2 rotating days off per week

• Ability to work with shifting guidelines and processes in a dynamic team setting

What’s in it for you

• A 3000€ welcome bonus to celebrate your new start

• Join a growing international company with a people-first culture

• Work in a multicultural and supportive team environment

• Stable position with long-term opportunities to grow

• Initial training to fully prepare you for the role