Are you passionate about helping people and interested in the world of electronics and technology? Are you ready to start a new professional adventure in sunny Lisbon? Whether you're a tech lover or not, this role offers the chance to be part of a company revolutionizing modern life through healthcare electronics and customer service excellence.

In this role, you will support a major electronics brand by resolving technical issues, guiding customers with product advice, ensuring service quality, and playing a key part in their success in the French-speaking market.

Your responsibilities and impact as Technical Support Advisor will be

• Handle customer inquiries via phone, email, or chat

• Troubleshoot technical problems and provide product advice

• Assist with order tracking, returns, and logistics-related queries

• Perform quality checks and offer sales support when needed

• Ensure high-level customer satisfaction through professional interaction

• Contribute to a positive team spirit and collaborative environment

Skills, qualifications and interests you need to succeed in this role

• Native level of French and a good command of English

• EU citizenship or valid work permit for Portugal is mandatory

• Customer-oriented mindset with motivation and reliability

• Excellent communication and interpersonal skills

• Team spirit and ability to work in a multicultural environment

• Interest in technology or willingness to learn

• Drive for excellence and quality service

What’s in it for you

• One-year contract, renewable every year

• Full-time position (40 hours per week), Monday to Saturday from 7 AM to 7 PM

Salary options

• With free accommodation (shared apartment, all bills included): 990 euros gross per month

• Without accommodation: 1100 euros gross per month

Relocation package for international candidates

• Reimbursement of flight expenses after 9 months

• Airport pick-up upon arrival

• Yearly round-trip flight to your home country (within the EU)

• Assistance with administrative processes, including bank setup

Additional benefits

• Paid training (2 weeks at 50 percent wage, lower taxes)

• Private health insurance from day one

• Free Portuguese lessons

• Free cooking classes, sports activities and social events

• Real opportunities for career growth within the company

Your future company
Located in Lisbon, this multinational organization is one of the world's leading providers of customer experience solutions. With over 50,000 employees worldwide and operations in more than 80 countries, they offer a dynamic and supportive environment for your professional growth. Join a team that values quality, diversity, and innovation.