Do you have a passion for the world of luxury fashion? Whether you’re already a fan of brands like Louis Vuitton or Michael Kors, or just curious to see what happens behind the scenes, this is your chance. A prestigious global fashion brand is looking for French-speaking talent to join its customer service team in Lisbon.

Your responsibilities and impact as Customer Service Agent will be

• Respond to customer inquiries via phone and email

• Provide accurate information about products and services

• Guide customers in choosing or using products effectively

• Ensure customer satisfaction through professional service

• Handle follow-ups to ensure resolution and support

Skills, qualifications and interests you need to succeed in this role

• Native level of French and a good level of English

• EU citizenship or valid Portuguese work permit

• Interest in the luxury fashion industry

• Strong communication and interpersonal skills

• Motivation and attention to detail

• Willingness to relocate to Lisbon and embrace an international work environment

• Team-oriented and customer-focused mindset

What’s in it for you

• Long-term fixed-term contract, renewable annually

• Full-time or part-time position with rotating shifts depending on the project

• Training provided, compensated at 50 percent of hourly wage

Salary package

• With accommodation (shared flat, all bills included): 1040 euros gross per month

• Without accommodation: 1240 euros gross per month

Relocation support for international candidates

• Reimbursement of your initial flight expenses after 9 months

• Airport pick-up upon arrival

• Yearly return flight to your home country within the EU

• Support with paperwork, banking and relocation formalities

Extra benefits

• Private health insurance from day one

• Free Portuguese lessons, cooking classes and social activities

• Company-organized sports and wellness events

• Career growth opportunities within an international company

Your future company
Based in Lisbon, this global leader in customer experience is home to talent from more than 80 countries. Partnering with some of the most iconic luxury fashion brands, the company offers high-quality service in a multicultural and vibrant environment. If you want to develop your career in fashion while enjoying life in sunny Portugal, this opportunity is made for you.