Are you passionate about social media and up to date with the latest online trends? Would you like to ensure a safe digital experience for millions of users? Join a multicultural team in Lisbon and make an impact in the content moderation space.
Your Responsibilities
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Review user-generated content including videos, images, texts and audio
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Monitor and assess reports of abuse, policy violations and appeals
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Maintain user safety and enforce platform guidelines
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Ensure a high standard of content quality and accuracy
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Provide insights and feedback to improve moderation procedures
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Work in rotating 24/7 shifts in a multilingual environment
Note: this position involves exposure to sensitive content including violence, explicit imagery and fake news.
Profile and Skills Required
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Native-level fluency in French and good English communication skills
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EU citizenship or valid work permit in Portugal
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Interest in digital platforms and online safety
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Strong attention to detail and emotional resilience
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Excellent communication and collaboration skills
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Willingness to relocate to Lisbon and work in shifts
What You Get
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Long-term renewable contract
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Full-time role with 40 hours per week
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Rotating shifts covering 24 hours, 7 days a week
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Two salary packages:
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With free accommodation: 1040 euros gross per month
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Without accommodation: 1240 euros gross per month
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Paid training at 50 percent of hourly wages
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Private health insurance from day one
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Relocation support for international candidates:
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Reimbursement of initial flight after 9 months
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Airport pickup on arrival
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Annual return flight to home country within the EU
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Assistance with paperwork and bank account setup
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Free Portuguese classes, cooking lessons, sports and social events
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Career development opportunities in a global company
The Company
Join a global leader in customer experience management. With over 80 nationalities represented in its Lisbon office, the company offers a truly international environment where you can grow professionally, develop your language skills and build a long-term career.