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Customer Service Agent – French Speaker – Lisbon


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Staffing and Recruitment
LisbonLocation
Lisbon
2 days ago
Posted date
2 days ago
Full-timeEmployment type
Full-time

Are you passionate about providing smooth and friendly customer service? Want to live and work in Lisbon, one of Europe’s sunniest capitals? Join a fast-growing international team and be the voice of leading global brands!

Your responsibilities:

  • Assist customers by phone, email, and live chat

  • Provide product and subscription information

  • Handle payment or technical inquiries

  • Collect and update customer data

  • Ensure a high level of customer satisfaction

Your qualifications:

  • Native level of French + good English (B2)

  • Strong communication and active listening skills

  • EU citizenship or valid Portuguese residency/work permit

  • Team player with a drive for excellence

  • Comfortable with intercultural environments

  • Interest in tech and customer support

What’s in it for you?

  • Full-time fixed-term contract (renewable yearly)

  • Rotating shift schedules

  • Salary with accommodation: €1040 gross/month

  • Salary without accommodation: €1240 gross/month

Relocation Package:

  • Flight reimbursement after 9 months

  • Airport pick-up and support with paperwork

  • Yearly round-trip flight home

  • Private health insurance after 6 months

  • Free language classes, cultural and social activities

  • 22 paid vacation days + Portuguese holidays

About the Company:
Join one of the world’s leading customer experience providers, known for supporting top global brands across sectors. With a multicultural hub in Lisbon, this company is the perfect place to launch or grow your international career.

Related tags
french
lisbon
relocation package
work in portugal
customer service representative
customer care agent
JOB SUMMARY
Customer Service Agent – French Speaker – Lisbon
Lisbon
2 days ago
Entry / Junior
Full-time

Customer Service Agent – French Speaker – Lisbon