Do you follow fashion trends, love helping people, and want to work abroad? This is your chance to join a major player in the fashion industry in Lisbon as a French-speaking Customer Service Advisor. You'll help customers with their questions, offer advice on products, and provide stylish support every day.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat

• Offer product information, order assistance, and styling support

• Contribute to a smooth and positive customer experience

• Meet performance targets and quality standards

• Participate in the success of your team and the project

Your Profile

• Native-level French speaker with fluent English

• Strong interest in fashion and the latest trends

• Excellent communication, listening, and interpersonal skills

• Motivated, adaptable, and eager to learn

• Team player with a professional and positive attitude

• EU citizenship or valid work permit for Portugal required

• Ready to relocate to Lisbon and join a multicultural environment

What’s Offered

• Full-time contract with rotating shifts from Monday to Saturday (08:00–20:00)

• Monthly salary:
  • €830 gross/month × 14 payments
  • Up to €100/month performance bonus
  • €7.23 meal voucher per workday
  • Partial transport reimbursement
  • Private health and dental insurance after 6 months

Relocation Package (for international candidates)

• Reimbursement of initial flight after 6 months (up to €400)

• 3 months of free accommodation in shared housing

• Support with paperwork and local setup

Additional Benefits

• Paid training provided

• Career development and internal promotion opportunities

• Work in a vibrant, international atmosphere

• Collaborate with iconic fashion brands

• Start date: ASAP

About the Company

You will join a global leader in customer experience management, founded by French entrepreneurs in 2000. The company employs over 50,000 people across 50+ countries and supports some of the world’s most influential brands from its Lisbon hub.