Are you passionate about finance and want to start a new international career? Join a leading customer experience company in Lisbon as a French-speaking Customer Advisor and support clients in the banking sector.

This is your chance to work with well-known brands while living in Portugal’s sunny and vibrant capital.

Your Responsibilities

• Respond to French-speaking customer inquiries about banking services, primarily via email

• Handle requests such as credit limit increases and card-related questions

• Maintain and update client records and financial databases

• Ensure compliance with company policies and procedures

• Perform other administrative and customer-related tasks as required

• Collaborate with a diverse and multicultural team environment

Your Profile

• Native-level French speaker (mandatory)

• Strong written communication in French

• Motivated, reliable, and detail-oriented

• Team player with a positive attitude

• Sales or customer service background is a plus

• Previous experience in credit recovery is a strong advantage

• Willing to relocate and integrate into an international team in Lisbon

What’s Offered

• 6-month temporary contract

• Full-time (Monday to Saturday), rotating shifts from 07:00 to 19:00

• Monthly compensation:
  • €890 gross/month × 14 payments/year
  • Up to €100/month performance bonus
  • €7.23 meal vouchers per workday
  • Partial transportation reimbursement
  • Private health and dental insurance after 6 months

Relocation Support

• If living outside Portugal:
  • Reimbursement of initial flight (up to €400) after 4 months
  • 4 months of company-provided shared accommodation (rental fee applies)

• Free transportation back to home country for vaccination appointments

Additional Perks

• Fully paid initial training

• Real opportunities for career development and role evolution

• International and fast-paced work environment

• Possibility to collaborate with leading global banking brands

• Multicultural team with colleagues from around the world

About the Company

Founded by French entrepreneurs, this international customer experience specialist now employs over 50,000 people globally. In Lisbon, the company supports world-class brands across various industries, offering a collaborative, people-focused environment with continuous learning and development opportunities.