Are you looking for a meaningful job where you can help keep online communities safe and respectful? As a French-speaking Investigator in Lisbon, you’ll work with one of the most popular mobility apps, helping to assess sensitive content, protect users' safety and enforce platform guidelines.
Your responsibilities:
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Make outbound calls to follow up on reports from users and drivers
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Evaluate images, videos, text, or voice recordings following company policies
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Ensure that all user-generated content complies with community standards
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Escalate critical or urgent issues when necessary
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Work closely with a multicultural team on a 24/7 rotating shift schedule
What you bring:
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Fluent French speaker with good English (B2+)
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EU citizenship or valid Portuguese work permit
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Ability to handle sensitive content with professionalism and empathy
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Team spirit and attention to detail
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Open to working night/weekend shifts as part of a rotation
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Already in Portugal or ready to relocate
What’s in it for you?
Type of contract: Fixed-term, renewable every year
Working hours: Full-time (40h/week), 24/7 shift rotation
Salary conditions:
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With accommodation (shared flat, all bills included): 1,040€ gross/month
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Without accommodation: 1,240€ gross/month
Relocation support:
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Reimbursement of your initial flight after 9 months
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Pick-up from Lisbon airport
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Annual return ticket to your home country (EU)
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Support for opening a bank account and handling local paperwork
Benefits:
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Private health insurance
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Free Portuguese classes, cooking lessons, fitness and social activities
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22 paid vacation days + Portuguese public holidays
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Clear career progression opportunities in content moderation, compliance, or quality assurance
Why Lisbon?
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Affordable cost of living
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Warm climate and a seaside lifestyle
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Rich cultural scene and famous cuisine
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Welcoming expat community and international vibe