Do you have a passion for sports, lifestyle brands, and helping people? This is your chance to join a leading global sportswear brand’s customer service team in sunny Lisbon!

Your responsibilities:

• Be the first point of contact for French-speaking customers by phone, email, or social media

• Provide information and support regarding orders, shipping, returns, and products

• Identify upselling and cross-selling opportunities to boost customer satisfaction

• Solve customer issues calmly and clearly, ensuring they leave with a smile

• Work closely with internal departments for specific case resolutions

Whether you’ve worked in customer service or not, this company trains you from day one. They’re looking for people with the right attitude, not just a perfect CV.

Your profile:

• Fluent in French with a B2+ level of English

• Strong communication skills and attention to detail

• Comfortable working in a fast-paced, team-oriented environment

• Interested in fashion, sports or lifestyle products

• Already in Lisbon or open to relocating

What’s in it for you:

• 12-month contract, renewable

• 40h/week, 5 days/week – rotating shifts (Mon-Sat, 7 AM–10 PM)

• Paid training (approx. 3 weeks)

• Private health insurance from day one

Relocation package for international candidates:

• Reimbursement of initial flight

• Airport pick-up

• Support with documentation, bank account, housing

• International team events and social activities

Your future company:

Join a multinational customer experience specialist supporting over 500 world-famous brands. You’ll work in a young, multicultural team based in a modern office in Lisbon — one of Europe’s most vibrant and affordable capitals.