For Employers
French-Speaking Customer Support Specialist for Parking App


Blu Selection logo
Staffing and Recruitment

Your Responsibilities

  • Provide top-notch customer support (B2C) via phone and email.
  • Understand, analyze, and solve customer and partner issues.
  • Work closely with the account management team to gather information and resolve complex cases.
  • Offer proactive feedback and suggestions to improve products and services.


Who You Are

  • You have previous experience in a customer-facing role (B2C is required, B2B is a plus).
  • You are organized, detail-oriented, and empathetic.
  • You enjoy problem-solving and delivering a great customer experience.
  • Languages: Native in French, B2 in Spanish and English (spoken and written).
  • Knowledge of other languages like Italian, Portuguese, German, or Dutch is a plus.
  • You are based in Barcelona and have NIE+Spanish Social Security Number.


Why Join This Company?

  • Attractive salary package.
  • A fast-paced and stimulating international work environment.
  • 32 days of paid vacation per year.
  • Permanent full-time contract, Monday to Friday, 9-18h.
  • Hybrid work model with a centrally located office in Barcelona.
Related tags
french
spanish
barcelona
customer agent
english
app
customer support
customer care agent
spain
JOB SUMMARY
French-Speaking Customer Support Specialist for Parking App
Barcelona
2 days ago
Entry / Junior
Full-time

French-Speaking Customer Support Specialist for Parking App