French-Speaking Customer Support Specialist for Parking App
Staffing and Recruitment
2 days ago
Posted date2 days ago
Entry / JuniorMinimum level
Entry / JuniorYour Responsibilities
- Provide top-notch customer support (B2C) via phone and email.
- Understand, analyze, and solve customer and partner issues.
- Work closely with the account management team to gather information and resolve complex cases.
- Offer proactive feedback and suggestions to improve products and services.
Who You Are
- You have previous experience in a customer-facing role (B2C is required, B2B is a plus).
- You are organized, detail-oriented, and empathetic.
- You enjoy problem-solving and delivering a great customer experience.
- Languages: Native in French, B2 in Spanish and English (spoken and written).
- Knowledge of other languages like Italian, Portuguese, German, or Dutch is a plus.
- You are based in Barcelona and have NIE+Spanish Social Security Number.
Why Join This Company?
- Attractive salary package.
- A fast-paced and stimulating international work environment.
- 32 days of paid vacation per year.
- Permanent full-time contract, Monday to Friday, 9-18h.
- Hybrid work model with a centrally located office in Barcelona.
JOB SUMMARY
French-Speaking Customer Support Specialist for Parking App
Barcelona
2 days ago
Entry / Junior
Full-time
French-Speaking Customer Support Specialist for Parking App