Your responsibilities and impact as a Customer Advisor:

You will be the go-to support for users of the OmniPod, a cutting-edge insulin management system. Your daily tasks will include:

• Responding to inbound customer inquiries with care and clarity

• Managing product orders and coordinating shipments

• Providing product guidance and encouraging usage compliance

• Troubleshooting and resolving issues efficiently and empathetically

• Creating a positive and reassuring experience for all customers

Skills, qualifications and interests you need to succeed:

• Native-level or fluent in French, with a solid level of English

• Strong interest in healthcare or medical technology

• Energetic, empathetic and solution-oriented

• Team-oriented and eager to work in a multicultural environment

• Excellent communication and active listening skills

• What’s in it for you?

• €1,500 signing bonus

• €1,500 loyalty bonus after 6 months

• Flight expenses reimbursed with your first salary

• Long-term renewable fixed-term contract

• Full-time position (40 hours/week) on a 24/7 rotating shift schedule

• Monthly salary options:

• With accommodation (shared apartment, bills included): €1,040 gross

• Without accommodation: €1,240 gross

Relocation package for international candidates:

• Airport pickup and full relocation support

• Help with administrative setup (bank account, paperwork, etc.)

• Annual return flight to your home country (within the EU)

• Access to free Portuguese language classes, cooking courses, sport activities and more

• Real career growth opportunities within an international service center

During the 4-week training period, compensation is set at 50% of your hourly wage (with lower tax deductions).