š Location: Sofia, Bulgaria
š£ Languages: German (C1) & English (B1+)
š Shifts: Day or Later Shifts (No hybrid option)
š° Salary: 3,200 ā 3,800 BGN (gross monthly)
ā½ Level Up Your Career in Online Sports Support!
Role: Online Sports Support Representative with German and English
Powered by: Astrea Recruitment ā Connecting Talent with Opportunity for 18+ Years
At Astrea Recruitment, we donāt just fill rolesāwe build careers. Partnering with top-tier global employers, weāre on a mission to connect driven individuals with meaningful, long-term opportunities. Right now, weāre hiring for one of our trusted clientsāa global business services leader specializing in digital customer experiences.
Theyāre seeking a motivated, German-speaking sports enthusiast to join their Online Sports Support team in Sofia.
š¹ What Youāll Be Doing:
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Deliver friendly and reliable support to users on virtual sports platforms
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Handle inquiries, issues, and requests quickly, clearly, and professionally
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Assist users with digital betting tools, games, and interfacesāstep by step
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Ensure a smooth, satisfying user experience, even in tricky situations
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Flag and escalate any technical issues to internal teams
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Be a brand ambassador: act with empathy, integrity, and helpfulness
š§ What You Bring:
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Fluent German (C1) and strong English (B1+) communication skills
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A passion for sports, gaming, and digital technology
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Calm, respectful approach to customer serviceāeven under pressure
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Problem-solver with a can-do attitude and a team-oriented mindset
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Multitasker who thrives in a dynamic, fast-paced environment
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Attention to detail and solid organizational skills
š Whatās in It for You:
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Competitive salary: 3,200 ā 3,800 BGN gross
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Relocation support to help you settle in Bulgaria
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Bonuses for performance and night shift compensation (if applicable)
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Transport and internet allowance (paid monthly)
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Private medical, dental, and life insurance plans
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Multisport card and employee discounts
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Extra bonuses for life events like marriage, childbirth, and graduation
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Central office location near public transport hubs
š© Ready to Join the Team?
If youāre passionate about online sports, customer support, and working in a vibrant, international environment, weād love to hear from you!
š Please send your CV in English with reference number SM_ included.
We treat your data with the utmost confidentiality, in full compliance with the Commission for the Protection of Personal Data (Astrea Recruitment, Reg. No 1809).