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Italian-Speaking Customer Service Representative (m/f/d) โ€“ Remote Position in Portugal


๐Ÿ“ Location: Portugal (Full-time Remote)
๐Ÿ“„ Employment Type: Full-time (Permanent contract)

Start your career with a unique opportunity ๐Ÿš€

Ready to take your career to the next level? Join an innovative global company that empowers top brands around the world. If you are fluent in Italian and passionate about providing excellent customer service, this is your chance to be part of a 100% remote role based in Portugal or at the office in Porto or Lisbon.ย 

Why you should join us ๐ŸŒŸ:

  • Work from home ๐Ÿก โ€“ Enjoy the flexibility to work from anywhere in Portugal.
  • Permanent contract with a competitive salary ๐Ÿ’ฐ and performance-based bonuses.
  • Career growth opportunities ๐Ÿš€: 80% of our managers have been promoted internally โ€“ you could be next!
  • Paid training ๐Ÿ“š and continuous development to help you grow in your role.

Your Responsibilities ๐Ÿ“:

  • Outstanding customer support ๐Ÿ—ฃ๏ธ via phone and email in Italianโ€“ youโ€™ll solve problems, answer questions, and create fantastic customer experiences.
  • Building customer loyalty ๐Ÿ’–: Youโ€™ll advise potential customers and ensure their needs are met.
  • Managing customer data ๐Ÿ—ƒ๏ธ: Collect and update information in the platform to provide top-quality service.
  • Efficient processing โฑ๏ธ of requests to ensure the highest customer satisfaction.
  • Fostering brand loyalty ๐Ÿ’ช: Contribute to building strong connections between customers and our partner's brand.

What Weโ€™re Looking For ๐Ÿ‘Œ:

  • Fluent in Italian (written and spoken)
  • Excellent communication and listening skills ๐Ÿ—ฃ๏ธ
  • Problem-solving abilities ๐Ÿง : You quickly identify customer needs and provide solutions
  • Proactive, self-motivated ๐Ÿ’ผ, and a great team player

Even if you donโ€™t check all the boxes, we still encourage you to apply. Weโ€™ll find the right role for you!

What We Offer ๐Ÿ’Ž:

  • Full-time permanent position (negotiable based on your experience and client needs)
  • Competitive salary ๐Ÿ’ต and performance-based bonuses
  • Work from home ๐Ÿ  โ€“ Enjoy flexibility while working remotely in Portugal
  • Referral bonuses ๐Ÿ’ฌ: Get rewarded for bringing your friends on board
  • Career development ๐Ÿ“ˆ: Access to Learning & Leadership Development Programs โ€“ 80% of leadership positions are filled internally!
  • Paid training ๐Ÿ“š to ensure you succeed in your role
  • Language courses and specialized training ๐Ÿ“– to help you grow professionally and personally

Why Work With Us ๐ŸŒ?

  • Global opportunities ๐ŸŒ: Join an award-winning company with over 440,000 employees worldwide.
  • A dynamic, multicultural team ๐ŸŒŽ of amazing colleagues from all over the world.
  • Diverse development opportunities ๐Ÿš€ in a company that fosters career growth and long-term perspectives.

Join a success story โ€“ Apply today and start your career with us! ๐Ÿ’ผโœจ

Related tags
italian
italian language
remote in portugal
customer service, it, emails
italian porto portugal
JOB SUMMARY
Italian-Speaking Customer Service Representative (m/f/d) โ€“ Remote Position in Portugal
Lisbon
3 days ago
Entry / Junior
Full-time

Italian-Speaking Customer Service Representative (m/f/d) โ€“ Remote Position in Portugal