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German-speaking Customer Advisor in Athens, Greece


OsloLocation
Oslo
3 days ago
Posted date
3 days ago
Full-timeEmployment type
Full-time

Responsibilities:

  • Manage incoming calls, chats, messages, and emails.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/customer service team targets and case handling quotas.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Native or near-native proficiency German.
  • Good command of English.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
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JOB SUMMARY
German-speaking Customer Advisor in Athens, Greece
Oslo
3 days ago
Entry / Junior
Full-time

German-speaking Customer Advisor in Athens, Greece