Are you service-minded and tech-savvy?
Join an international team in Lisbon and support a globally recognized (confidential) client. If you enjoy helping people and solving technical issues, this is your opportunity

Your Role:

• Assist customers via phone, email, chat, and social media
• Support with product features, e-commerce, technical issues, and wireless connectivity
• Handle pre-sales questions and general inquiries
• Maintain a consistent and professional tone
• Escalate complex issues and collaborate with technical teams
• Manage your own support tickets and follow team guidance
• Keep records accurate and provide feedback on help materials

What You Bring:

• Fluent in Danish, with good English (B2+)
• Strong communication and problem-solving skills
• Comfortable with tech and dynamic environments
• Open to feedback and learning
• Willing to work flexible hours, including evenings/holidays if needed

What's in:

• Schedule: Monday to Friday – 08:00 AM to 05:00 PM
• (Weekends off: Saturday & Sunday)
• Salary: €1,500 gross/month + €120 performance bonus
• Full-time fixed-term contract with potential for extension
• Supportive onboarding and training program
• International and inclusive work environment with colleagues from across Europe
• Relocation support  
• Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle

About the Company:
You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client. The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.