For Employers
French-Speaking Retail Customer Service Agent


Blu Selection logo
Staffing and Recruitment
LisbonLocation
Lisbon
4 days ago
Posted date
4 days ago
Full-timeEmployment type
Full-time

Your responsibilities and impact as Retail Customer Service Agent will be:

  • Answering questions from customers regarding the products, orders, payment methods or accounts while always remaining calm and polite

  • Handling complaints in an empathetic way to solve the customers' problems

  • Preparing, maintaining and reviewing purchasing files

  • Working on continuous improvement for client satisfaction

Skills, qualifications and interests you need to succeed in this role:

  • You are a native French speaker with good English skills (this is a must!)

  • Experience in this industry is a plus but not required

  • You are excited to face a new challenge such as leaving your home country and settling down somewhere new

  • You love travelling, meeting people from different countries and getting to know their culture

  • You want to work in a great team with people from all over Europe

  • You are motivated, reliable and adaptable to various situations

  • Your communication skills are flawless

  • You are willing to learn and, develop and acquire new skills

  • You are dynamic and self-motivated?

What’s in it for you?

  • 6-month temporary contract

  • Working hours: Monday to Friday, rotating shifts  8 am to 5:30 pm

  • A package in line with the market: 890€ gross / month x 14 months + 100€ / month language bonus + up to 60€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)

  • Opportunity to be part of a challenging and fast paced environment

  • Possibility to collaborate with some of the biggest brands in the industry

  • A multicultural and international environment

  • Fully paid training, professional development and career evolution

Related tags
french
jobsinportugal
relocation package
customer support
customer care agent
customer retail
#french
JOB SUMMARY
French-Speaking Retail Customer Service Agent
Lisbon
4 days ago
Entry / Junior
Full-time

French-Speaking Retail Customer Service Agent