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Czech speaking Customer Support Representative - Athens, Greece


Concentrix Greece logo
Customer Service / Call Center
AthensLocation
Athens
6 days ago
Posted date
6 days ago
Full-timeEmployment type
Full-time

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Czech. We are bringing Customer Advisors on board for our clients.

You will learn fascinating insights into multiple industries while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.

What you’ll be doing at Concentrix

  • Manage inbound calls, emails, or live chats

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid, and complete information by using the right methods/tools

  • Meet personal/customer service team targets and call handling quotas

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

 

What we’re looking for

  • Proven customer support experience or experience as a client service representative

  • Fluent in Czech 

  • Good level of English

  • Strong focus on customer needs and understanding of how customers can behave

  • Strong communication, problem-solving and active listening skills

  • Strong written skills

  • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

  • Sense of ownership and pride in your performance and its impact on the company’s success

 

What we offer:

  • Indefinite contract

  • Competitive remuneration package (14 Salaries)

  • Opportunities for international Career through our Mobility program

  • Employee events

  • Private health insurance + Dental Care

  • Daily meal voucher in Up Hellas card per working day

  • Up to 10% monthly performance bonus

  • Free gym and other well-being activities

  • Free rooftop cinema with Acropolis views

  • Enjoy your lunch break at our brand new corporate cafeteria 

 

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

 

Concentrix Hellas is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Related tags
czech
customer service
work in greece
slovak language
customer service representative
relocate to greece
work in athens
czech speaker
call centre
call center
JOB SUMMARY
Czech speaking Customer Support Representative - Athens, Greece
Athens
6 days ago
Entry / Junior
Full-time

Czech speaking Customer Support Representative - Athens, Greece