Your responsibilities and impact as Customer Advisor for Banking Sector will be:

• Together with your colleagues, you will support our client by helping bank customers via phone, chat and email with any queries they may have about products or service and dealing with complaints. 

Skills, qualifications, and interests you need to succeed in this role:

• EU Citizenship or valid work permit/ residency card mandatory

• You are a native French speaker

• You have a business proficiency level of English

• You are looking for a job opportunity abroad

• You are motivated and committed to your work

• You have excellent communication and listening skills

• You are a team player and willing to work with many other nationalities

What's in it for you?

• Type of contract: a long-term fixed term contract, renewable every year

• Working hours: full time (40h/week) on rotating shifts (depending on the project)

• Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Without accommodation: 1240€ gross/month

• For international candidates:

• Reimbursement of your initial flight expenses after 9 months

• Airport pick up

• Yearly two-way flight ticket back to your home country (within the EU)

• Help in paperwork, opening bank account, etc. upon your arrival

• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

• Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)