Your responsibilities and impact as a Customer Advisor:
You will be the go-to support for users of the OmniPod, a cutting-edge insulin management system. Your daily tasks will include:

• Responding to inbound customer inquiries with care and clarity
• Managing product orders and coordinating shipments
• Providing product guidance and encouraging usage compliance
• Troubleshooting and resolving issues efficiently and empathetically
• Creating a positive and reassuring experience for all customers

Skills, qualifications and interests you need to succeed:

• Native-level or fluent in French, with a solid level of English
• Strong interest in healthcare or medical technology
• Energetic, empathetic and solution-oriented
• Team-oriented and eager to work in a multicultural environment
• Excellent communication and active listening skills
• What’s in it for you?
• €1,500 signing bonus
• €1,500 loyalty bonus after 6 months
• Flight expenses reimbursed with your first salary
• Long-term renewable fixed-term contract
• Full-time position (40 hours/week) on a 24/7 rotating shift schedule
• Monthly salary options:
• With accommodation (shared apartment, bills included): €1,040 gross
• Without accommodation: €1,240 gross

Relocation package for international candidates:

• Airport pickup and full relocation support
• Help with administrative setup (bank account, paperwork, etc.)
• Annual return flight to your home country (within the EU)
• Access to free Portuguese language classes, cooking courses, sport activities and more
• Real career growth opportunities within an international service center

During the 4-week training period, compensation is set at 50% of your hourly wage (with lower tax deductions).