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Remote Streaming Service Support (Danish Speaker)


Are you ready to take your customer service skills to an international level? Join a fast-paced support team assisting users of a global streaming platform. Based in Athens, you’ll be helping Danish-speaking customers resolve everyday account and technical issues while working in one of Europe’s most vibrant cities.

Your responsibilities and impact as a Customer Support Advisor will be:

  • Manage inbound calls and chats from customers regarding account setup, billing, and technical questions

  • Provide assistance for login issues, unusual activity, or payment concerns

  • Walk users through troubleshooting steps for errors related to devices or streaming

  • Escalate technical cases as needed and ensure full documentation of each interaction

  • Create a positive customer experience with clear and friendly communication

  • Refer to internal resources to provide accurate resolutions efficiently

Skills, qualifications and interests you need to succeed:

  • Native-level Danish (C2) and a good level of English (minimum B2)

  • Previous experience in customer support is an asset

  • Empathetic, detail-oriented, and able to work well under pressure

  • Confident using PC tools and handling multiple systems

  • Strong communication and multitasking skills

  • Willingness to learn and grow within a structured support team

What’s in it for you?

  • Full-time role (40 hours/week)

  • Competitive salary plus performance bonuses and two extra monthly salaries annually

Relocation package including:

  • Paid flight to Athens

  • Taxi from the airport

  • Hotel accommodation for the first two weeks

  • Support in finding long-term housing

  • Health insurance coverage after 4 months

  • Thorough onboarding and training

  • Diverse, inclusive work culture with teammates from over 90 countries

  • Extra perks: local discounts, Greek language courses, social activities, and more

Take your career further—support global customers while living in Greece. Apply now to join the team.

Related tags
remote jobs
customer service support
customer care
danish jobs
relocation support
JOB SUMMARY
Remote Streaming Service Support (Danish Speaker)
Athens
a day ago
Entry / Junior
Full-time

Remote Streaming Service Support (Danish Speaker)