Ready to be part of a team that shapes responsible communication on social media platforms? Join us in Lisbon and play a vital role in political and government-related content moderation and support.

Your responsibilities and impact as a Politics & Government Assistant will be:

• Reviewing and managing requests from political and government entities

• Monitoring content and identifying policy violations or inappropriate material

• Troubleshooting technical and policy-related issues

• Facilitating clear communication with various partners and stakeholders

• Responding via email with professionalism, empathy, and accuracy

• Escalating sensitive or unresolved issues as needed

• Helping ensure platform integrity and safety

Skills, qualifications, and qualities you’ll bring:

• Native-level Dutch and good command of English (B2 minimum)

• Strong communication and analytical skills

• Interest in politics, current events, or digital policy

• Professional, calm, and solution-oriented attitude

• Team player with the ability to work independently

• EU citizenship or valid Portuguese residence permit

What’s in it for you:

• 12-month contract, with potential for long-term or permanent employment

• Full-time (40h/week), rotating shifts Monday to Friday between 07:00 and 21:00

• Gross monthly salary with accommodation: 1,200€

• Gross monthly salary without accommodation: 1,459€

• Performance bonus: up to 150€/month

• Paid training: 10 days, 42.72€/day

• Health insurance from day one

• 22 days of paid vacation + Portuguese public holidays

• Support with relocation and onboarding in Lisbon

Your future company:
You’ll be part of a global leader in customer experience and digital services, supporting some of the most influential platforms in the world. Located in Lisbon, your workplace will be dynamic, multicultural, and focused on your growth and development. With colleagues from over 80 nationalities, this is a place where global perspectives meet.