As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.

Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.

Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

What you need to have is:

• Excellent communication skills

• Near Native level of Slovenian, both written and verbal

• Advanced knowledge of English, both written and verbal

• Previous experience in customer service or a related field

• Customer-oriented attitude

• Good typing and computer skills (MS Office applications)

• Proficiency in using CRM systems

• High attention to detail and accuracy in all tasks

• Ability to work both on your own and within a team

• High school education

What can you expect from us:

• Fulltime role with working shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday

• Competitive salary with monthly performance-based bonuses

• Convenient office location, close to bus stations and the metro

• Comprehensive initial training and onboarding (fully paid by us)

• Continuous training and upskilling programs through Concentrix University

• Professional Development and Career Navigation programs to map out the steps in your desired development

• Health and Wellbeing initiatives

• Relocation support if needed (accommodation and travel expenses)

• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Relocation package:

• Hotel Accommodation for 14 nights

• Advance Payment upon request

• Travel Reimbursement

Еxperience the power of a game-changing career 

• Be part of a leading global intelligent transformation company with 2025 awards for Innovation, AI Technologies and Culture
• Fully paid initial training and onboarding
• Continuous training and upskilling programs through Concentrix University and LinkedIn learning
• Professional Development and Career Navigation programs to support your career growth
• Benefits package including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Corporate discounts, Additional paid leave for education and CSR purposes, and more!
• 90 company events every year including social, health and wellbeing initiatives
• Convenient office location, close to bus stations and metro
• Relocation support if needed (accommodation and travel expenses)