Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Portugal! This on-site role offers the opportunity to join an innovative team while experiencing the vibrant culture and lifestyle of Lisbon.
What You’ll Be Doing
As a Dutch Technical Support Advisor, you will:
-
Respond to incoming customer inquiries and provide expert support via phone, email, or chat.
-
Troubleshoot and resolve technical issues, ensuring excellent service and satisfaction.
-
Assist customers with product-related questions, providing clear, helpful solutions.
-
Maintain a strong knowledge of products and services to offer accurate information.
-
Keep customers informed about the status of their requests and follow up to ensure full resolution.
What We’re Looking For
We’re looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we’d love to meet you!
Requirements:
-
Native or fluent Dutch, with a good command of English.
-
Strong customer service and communication skills.
-
Ability to troubleshoot and resolve issues in a timely manner.
-
Previous experience in a customer service or technical support role is a plus, but not essential.
-
A positive, can-do attitude and a passion for helping others.
What’s in it for you
In this role, we offer benefits that support both your career and lifestyle:
-
Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
-
Competitive compensation: A good wage reflecting your experience and contributions.
-
Central office location: Work in a modern office in the heart of Lisbon. Comprehensive training: Full paid training to help you succeed in your role.
-
Career growth opportunities: Access to professional development programs.
Experience the best version of you!
This is your opportunity to develop in a supportive and dynamic environment. Whether you’re starting your career in customer support or looking for the next step, this role is perfect for you.