Ref:CS_Porto
German-speaking Customer Support Specialist to technology company in Porto (30k annually)
Staffing and Recruitment
12 days ago
Posted date12 days ago
Are you a German speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on!
Responsibilities
- Support our existing customers with their technical and accounting issues over the phone, ticket and chat
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customer
REQUIREMENTS
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training preferred
- Previous Customer Support experience or similar
- Native German and English is mandatory
- Other languages, such as Italian, Spanish or French are a plus
- Windows®/Mac user knowledge desirable
- Determination, enthusiasm and willingness to learn
What our client offers
- Up to 30.000 €+ annual salary a year
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- Hybrid and Flexible work time with up to 50% home office
- Onsite Onboarding in the HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly office
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Care to hear more? Then apply via the link!
JOB SUMMARY
German-speaking Customer Support Specialist to technology company in Porto (30k annually)
Porto
12 days ago
Mid-level
Full-time