Your responsibilities and impact as Customer Service for a Medical Device Company will be:

• Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System.

• From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization.

Skills, qualifications, and interests you need to succeed in this role:

• You are a fluent French speaker and have a good level of English

• You are energetic and innovative

• You are a fast thinker and work proactively

• Motivation and teamwork are some of your soft skills

• You are interested in Medicine

• You have excellent communication skills

• You have an intercultural mind and willing to work with many other nationalities

What's in it for you?

• Signing bonus of 1500 euros

• Type of contract: a long-term fixed term contract, renewable every year

• Working hours: full time (40h/week) on rotating shifts (Mon-Sun, 24/7)

• Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Without accommodation: 1240€ gross/month

• For international candidates:

• Reimbursement of your initial flight expenses after 9 months

• Airport pick up

• Yearly two-way flight ticket back to your home country (within the EU)

• Help in paperwork, opening bank account, etc. upon your arrival

• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

• Real career opportunities in different career paths

(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes)