🌍 Customer Care Expert with Azerbaijani – Remote (Early & Day Shifts) 🏡
🔹 Are you a problem-solver with a passion for helping people?
🔹 Do you speak Azerbaijani fluently and have great communication skills?
🔹 Looking for a flexible, remote job with excellent benefits?
If you answered YES, then we have the perfect role for you! 🚀
At Astrea Recruitment, we've been shaping careers for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading international companies. Now, we’re looking for a Customer Care Expert to join the team of a global business services leader—helping customers with an advanced personal device that enhances everyday life. 📱💡
🏆 Your Role:
As a Customer Care Expert, you'll be the go-to person for customers needing guidance and support. Your mission? Deliver outstanding service while ensuring customers get the most out of their device!
✨ What You’ll Do:
✅ Assist customers with device-related inquiries and provide clear solutions;
✅ Communicate across multiple channels (chat, email, phone) to resolve issues;
✅ Diagnose and troubleshoot technical problems, ensuring a smooth user experience;
✅ Keep accurate records of interactions and follow up on unresolved cases;
✅ Collaborate with internal teams to address customer concerns efficiently;
✅ Stay up to date with product updates and features to provide expert assistance.
🎯 What We’re Looking For:
🔹 Fluent Azerbaijani speaker with excellent English skills;
🔹 Previous experience in customer support or tech assistance is a plus;
🔹 Strong problem-solving mindset with a customer-first approach;
🔹 Ability to work remotely and adapt to flexible early/day shifts;
🔹 Tech-savvy or eager to learn about personal devices and troubleshooting;
🔹 Organized team player with a proactive attitude toward customer satisfaction.
🎁 What’s in It for You?
🏡 Remote work for a better work-life balance;
💳 Exclusive benefits & discounts, including a Multisport Card;
🚆 Monthly allowance for transportation/internet (on top of your salary);
🌙 Extra pay for night shifts (if applicable);
🎉 Special bonuses for life events (marriage, childbirth, graduation);
🏥 Health & dental insurance, plus life coverage;
💰 Performance-based bonuses to reward your hard work;
📍 Convenient office location near public transport (if you prefer an office setting).
🚀 Ready to Start an Exciting New Career?
If this opportunity excites you, we’d love to hear from you! Send your detailed resume in English today. 📩 (Don’t forget to include the reference number SM_!)
We’ll get in touch promptly with candidates who closely match our requirements.
🔒 Your privacy is our priority! All applications are handled in full compliance with data protection regulationsCommission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).