Responsibilities

• Inbound Customer service for bookings, purchases of services or goods;

• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;

• Management of changes, adjustments, complaints and any other customer concerns.

Your profile

• Polish C2-Native and English fluency
• Willing to start an international experience – work abroad
• Able to handle confidential and/or highly sensitive information;
• Excellent communication and interpersonal skills and team spirit
• Experience in customer service (preferred)

• Relocation package: 
  
  • Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
  • Initial flight expenses refund
  • Pick-up at the airport 
  • Support with legal registration, tax number, residence papers
  • Free annual flight to your home country
• Private health insurance after 6 months of employment
• Free Portuguese language courses, water sports, soft trekking, and much more
• International career in a multicultural environment
• Possibility of cooperation with leaders in various industries
• Intensive training and familiarization phase
• Ample opportunity to grow and evolve within our organization