📞 Customer Care Agent with Czech or Norwegian (Standard Working Time) 🌍

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! 🚀 With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our success is driven by a growing network of happy candidates and clients. Let’s shape the future together!

For one of our clients – a globally recognized company in customer experience management, we are looking for polite, customer-oriented, and upbeat professionals for the role of Customer Care Agent with Czech or Norwegian(Standard Working Time).

📝 Your Responsibilities:

• 📩 Provide efficient and effective customer support via tickets and calls.
• 🎯 Deliver tailored solutions while ensuring excellent customer service.
• 📌 Guide customers through processes to ensure a smooth experience.
• 🔍 Identify and report recurring issues and frequently asked questions.
• 🤝 Collaborate with colleagues to maintain a positive and productive work environment.

✔️ What We’re Looking For:

• 🤝 A team player with a strong commitment to team success.
• 🌍 Fluency in Czech or Norwegian, plus excellent English skills.
• 😊 A customer-focused mindset with a dedication to exceptional service.
• 💡 Strong communication skills and a proactive attitude.
• 💻 Familiarity with major operating systems is a plus!

🎁 Perks & Benefits:

• 💰 Competitive salary with stable, full-time employment.
• 🏥 Comprehensive health coverage and fully paid annual leave.
• 📚 Four weeks of training and ongoing professional development.
• 🎖 Performance bonus after the third month (up to 5% of base salary!).
• 🏆 Supportive, friendly workplace culture.
• 🕘 Standard work hours with weekends off!

📩 Ready to Apply?

If you’re excited and confident that this role is the perfect fit, we’d love to hear from you! Take the next step by sending us your detailed resume in English at your earliest convenience. (Don’t forget to mention the reference number **SM**)_

We’ll reach out promptly to candidates whose profiles closely match our requirements. Your privacy is our priority – all information is handled in full compliance with data protection regulations (Astrea Recruitment, reg. No 1809).