About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Role
Are you passionate about luxury brands? Do you thrive on creating memorable experiences? If so, we want you on our team!

As a German-Speaking Customer Service Specialist, you'll be the voice of world-renowned brands, delivering exceptional white-glove service through calls and chats. This is a Work from Site role, ideal for those who thrive in a collaborative office environment. We’re looking for problem-solvers with a passion for premium service and a drive for career growth.

✨ What Makes You Stand Out?
✔️ Fluent in German & English
✔️ Customer-focused mindset with outstanding communication skills
✔️ Previous experience in customer service, luxury retail, or call centers (preferred)
✔️ A positive, professional, and ambitious approach
✔️ A commitment to delivering high-end, tailored service

🌟 What’s in It for You?
💰 Competitive salary & global incentive programs
🏥 Industry-leading benefits: medical & life insurance, mental health support, and paid time off
📈 Career growth with training, coaching, and e-learning development
🍽️ Monthly meal vouchers
🎉 A supportive, engaging work environment

🚀 Join a company that’s shaping the future of customer experience—apply today!