Hungarian Customer Service & Technical Support Opportunities Athens, Greece



Our Client established since 1989, the very first company to introduce contact centre outsourcing provision in Greece and by far the largest in the local market. It started becoming a major Multilingual destination for Europe, the Middle East and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.


Benefits:

Bonus
Relocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included)


The Role:

Receive inbound calls, E mails and Chats from consumers requiring product support
Maintain, analyse, troubleshoot and attempt repair of all products
Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions

What we are looking for

Customer Service & Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions.
Clear communication and soft skills (written + verbal)
Strong tech skills and familiarity with new technologies
Capability of handling demanding clients and stressful situations
Readiness to work in a fast paced environment
Demonstrate an efficient communication and politeness during the call
Effective listening skills
Knowledge Retention + Attention to Detail

What you will bring:

Fluent Hungarian and English
Excellent communication skills
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer

Required:
Candidate must have EU citizenship or permission to work in Greece


Please email CV for immediate telephone interview
dc@headhuntinternational.com

Our placement services are free to all candidates