Italian Speaking Telesales Executives

Location: Lisbon, Portugal (Office-Based)

Compensation:

• With Accommodation: gross €1,040/month (includes free private room in shared housing)
• Without Accommodation: gross €1,240/month

Job Description

Are you ready to build a successful career in Portugal? We’re seeking passionate and ambitious individuals to join our customer service team in Lisbon.

You’ll work for a renowned Swiss telecom company providing cutting-edge mobile and high-speed internet services. As an Inbound Telesales Representative, you’ll play a key role in closing sales for various subscriptions and products while ensuring excellent customer service and satisfaction.

For candidates relocating from across Europe, we offer a comprehensive relocation package, including:

• Free corporate accommodation (private room in shared housing).
• Flight reimbursement to Lisbon.
• One free annual return flight to your home country.
• Administrative support to help you settle in Portugal.

Key Responsibilities

• Handle inbound calls from potential and existing customers.
• Present and sell our subscription plans and products (upselling and cross-selling).
• Understand customer needs and provide tailored solutions.
• Respond to inquiries and resolve customer doubts or complaints.
• Build and maintain strong customer relationships to drive loyalty.

Skills & Qualifications

• Confident in presenting products/services over the phone.
• Strong problem-solving and negotiation skills.
• Dynamic, proactive, and resilient personality.
• Comfortable working in a fast-paced, target-driven environment.
• Ability to learn about products/services and explain them effectively.

Daily Activities

• Handle inbound customer calls.
• Offer tailored solutions and close sales.
• Answer queries about subscriptions and services.
• Identify and address customer needs and preferences.