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Remote German Customer Care Advisor in Greece - relocation package

Description

Are you a German speaker? Are you tired of the constant gloomy weather šŸ˜ž and you want a little sunshine in your life?? šŸŒž Embark ā›µ on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!ā€Æ

Responsibilities

  • Managing of incoming calls
  • Identify and access customersā€™ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

Requirements

  • Native or near to native German language (C2)
  • Very good command of English language (B2 ā€“ C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Benefits

  • Competitive Remuneration package
  • Extra bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Ticket restaurant
  • Relocation Cost (Flight ticket, 4 weeks hotel accommodation, pick up from the airport)

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Why relocate?

Living in Greece? Itā€™s a total vibe. šŸŒŠšŸ›ļø Picture this: affordable living, chill work-life balance, and an amazing office view! šŸŒž Life here moves at its own pace šŸ˜Ž, with bussin food and strong community feels that make every day feel like a mini vacation. šŸ„—ā¤ļø Plus, if youā€™re into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Donā€™t wait, hit that #applynow and start living your best life!

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JOB SUMMARY
Remote German Customer Care Advisor in Greece - relocation package
Athens
3 days ago
Entry / Junior
Full-time