Your responsibilities and impact working as a Content Moderator:

• Validating all written content for a social media platform, confirming its accuracy and quality
• Being part of a team that makes the world’s information more accessible and useful
• Becoming an expert in advertisement content and giving the best advice to confirm its accuracy and quality
• Following the policies and guidelines given to ensure safety and legal compliance of the content uploaded to the platform

Skills, qualifications and interests you need to succeed in this role:

• A native level of Italian and at least a C1 level of English
• High school or University degree diploma
• Passion for content moderation in social media
• Knowledge of the value and impact that a good customer experience can create
• Working proactively at a fast pace
• Excitement about intercultural communication and commitment to a longer stay in Portugal 
• Living in or willing to relocate to Lisbon for an international career and life experience
• Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country

What is in it for you?

• Type of contract: Unfixed term contract, 30 days probation period
• Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
• Salary conditions: 1125 € gross/month + performance bonus 120 € from 4th full month
• Meal vouchers
• Included in health insurance plan after 6 months of contract
• Help with acquiring the NIF and SSN
• If you are relocating to Portugal, a relocation package of 360 euros per month for the first three months can be applied
• Paid professional training
• Fun and engaging company-wide initiatives
• Excellent work culture

What should you expect from living in Lisbon?

• A colorful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.