Service Desk Employee with German language
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Our client offers business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
A European leader in the energy sector has trusted our client to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated German-speaking Service Desk Employee to join our client´s team in Brno.
What does your future job look like?
- You are the helping hand for employees of an European leader in the energy sector with problems in hardware and software via e-mail, telephone, chat or ticketing.
- You will receive error messages and inquiries and solve them independently (of course after extensive training and always with access to guidelines).
- If you are not able to solve the problem, you will forward it to the next support level.
What should you bring with you?
- Fluent German and good English skills
- Motivation for a career in the IT service desk
- Desirable: Initial experience in the service desk/ tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.
- You will learn everything you need to know for the job in our Brno Service Desk Academy
Employee perks, benefits:
- Hybrid Work Model
- 25 Days of Paid Leave
- Performance Bonus
- Meal Allowance
- Multisport Card
- Benefit Card
- Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
- Financial Reward for Referring Your Friends
- Expat Assistance Services for New Joiners
- Relocation Package (for candidates relocating from other EU countries)
- Team Building Activities
- Long-Term Career Prospects
- Performance Bonus
About Czech Republic
Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all parts of the world
Interested? Apply today, and let’s have a chat about the opportunity!
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