Description

Looking for a role where your love for Italian language and helping other plays a major factor? 🤔Became now an Italian Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! #Apply2day 😉 and let us guide you through it.

Your Role: 💪🏻

• Managing of incoming calls 📞
• Identify 🤔 and access customers’ needs to achieve satisfaction
• Build relations of trust 🫱🏻‍🫲🏻through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools 💻
• Keep records 🧾of customer interaction, process customer accounts and file documents 
• Follow communication procedures, guidelines, and policies

Who we are looking for: 👀

• Native or near to native Italian language (C1- C2).
• Very good command of English language (B2).
• Good MS Office skills.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively.

What's for you?😎

• Competitive Remuneration package.
• 14 salaries per year.
• Extra bonus depending on the performance appraisal.
• Health care benefits and numerous other discounts.
• Relocation Cost (for candidates outside Greece).

Why relocate?

Living in Greece? It’s a total vibe. 🌊🏛️ Picture this: affordable living, chill work-life balance, and an amazing office view! 🌞 Life here moves at its own pace 😎, with bussin food and strong community feels that make every day feel like a mini vacation. 🥗❤️ Plus, if you’re into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don’t wait, hit that #applynow and start living your best life!